Comfy bed in deluxe queen room with central heating, flat-screen television, and a writing desk. Location near the backstreets of the old town, shops, cafes and restaurants and the boulevard of Rethymno.

I find it a beautiful little and stylish place to stay. Everyone who works in the hotel is knowledgeable and very friendly: D

The hotel was ideal with marvellous location short walk to Rethymno for a social occasion, the ferry for a Santorini day trip, and the old harbour. There were comfy beds and central heating, flat-screen television, and a writing desk inside the room. We appreciated staying in this venue!

All in all - had a great 2 night stay. The room was very pretty nice, good bed.

High quality food, had very nice stay.

Everything was first-class and the staff were extremely friendly. It was new-fashioned, romantic and with windows to atrium.

Thank you for an excellent stay. It's a pleasant and exceptionally comfortable hotel for a trip in Rethymno.

Very very good and sensational breakfasts, the stay was really really nice!

The location was marvellous, very close to everthing we need, the hotel overlooked courtyard. Some of the staff members were wonderfully friendly and excellent.

The staff at the hotel were amazing, very friendly and welcoming. The reception area was beautiful and the food served was delicious. The location of the hotel was perfect, close to many great restaurants and attractions. The room was clean and comfortable, providing a great night's sleep. The decor throughout the hotel was stunning, adding to the overall experience. The breakfast offered nearby was excellent, a great way to start the day.

Although our room was clean and comfortable, it was smaller than expected. There were some issues with the bathroom, including a dated appearance and a smell of sewage when using the shower.

Hotel Management was extremely responsive. They went above and beyond to ensure a great stay and that all our needs were addressed. They even spent considerable time helping us to arrange travel from Crete to Mykonos. I cannot say enough about how helpful the management was.

We had a perfect stay in Civitas Rethymnae. We were there for a 1 week holiday. The hotel is located at the boulevard with view at the sea. The staff was very friendly and helpfull. There are only a few rooms, which makes the contact more personal than in big hotels. They like to have a short personal chat, and you feel like coming home after a trip to the city. The room was spacious, clean and luxureous. We had the fortezza suite with old town few. The jacuzzi provided nice relaxing moments after a day walking to the beautiful place of rethymno.In the evenings we spend lots of time at the balcony. Every morning we had breakfast at the terrace, with bread, toast, coffee and tee, juice, tomatoes with cheese and fresh fruit. Although you cannot choose the breakfast yourself, there is enough to eat and it was no problem to ask for some extra bread etc. We were there during the election period, but we did not experience any troubles. The Greek people were very kind and there were no demonstrations etc. We had a perfect relaxing stay at this hotel.

The first night we stayed at a room with atrium view. This room has no windows to outside and the air conditioning was not able to cool the room down to acceptable temperatures. The staff solved this problem perfectly by giving us an other room with the old town view and sending a mechanic for the airco. The bathroom has a jacuzzi wit shower, but there is no separate shower with a cabin. On the website of Booked.net it is mentioned that there is a Spa and Fitness facilities. They are not there. It is further stated that all the rooms have a balcony. We were fortunate to have a room with the balcony, but there are only 2 rooms with balcony, 1 looking at sea and 1 towards the old town (our room)

Full size and sensational breakfast, we did not want to leave.

The whole experience was really nice, no complaints whatsoever, recommend. Stayed here for 2 days, truly enjoyed the hotel, it was fairly clean with marvellous location close to the old town. The stuff helped us and were excellent.

Location: the hotel was just next door to the main Marina with plenty of bars, central Rethymnon and the ferry port, and the restaurants of the old town. We thoroughly enjoyed massive breakfasts with yogurt and fresh orange juice included.

This hotel is perfectly located in the old town, right by the sea. The rooms are great, especially the ones on the first level with the balcony and the huge comfortable bed. The staff is friendly and the service is excellent, with attention to detail. The breakfast is also a highlight, with fresh orange juice and the option of having freshly made scrambled eggs.

All was more than satisfactory.

Excellent position. Friendly stuff and beautiful room (almost an apartment) on 2 floors. Delicious breakfast with coffee, toast with ham and cheese, eggs, sausages, and nutella crep! The owner is a really funny woman!

Everything was awesome.. Only in the room you couldn't reach the wifi connection.

The room is fashionable and brand-new, comes with good working shower, all amenities, the bathroom.